Privacy Policy

Abhilashi Residency & Spa respects your privacy and is committed to protecting personal information shared with us during inquiries, reservations, and stay experiences.

1. Information We Collect

• Contact details such as name, phone number, and email address.
• Reservation details including check-in/check-out dates, room preferences, and special requests.
• Identity details required by applicable laws at check-in.
• Payment information processed through secure channels or payment partners.
• Website usage data like IP address, browser type, and pages visited for security and analytics.

2. How We Use Your Information

• To confirm bookings, provide hospitality services, and handle guest support.
• To send booking-related communication and operational updates.
• To comply with legal obligations and security requirements.
• To improve our services, website usability, and guest experience.

3. Sharing of Information

We may share limited information with service providers such as payment processors, technology vendors, and legally authorized agencies only as required to deliver services or meet legal obligations. We do not sell personal data.

4. Data Security

Reasonable technical and organizational safeguards are used to protect your information from unauthorized access, misuse, or disclosure. However, no online method is completely risk-free.

5. Cookies and Tracking

Our website may use cookies or similar technologies to remember user preferences, maintain session stability, and understand traffic behavior. You can control cookies through browser settings.

6. Data Retention

We retain guest and transaction records for as long as necessary for operational, legal, and accounting purposes, after which data is securely archived or removed.

7. Your Rights

You may request correction or update of personal information by contacting us. Subject to legal requirements, we will process valid requests within a reasonable timeframe.

8. Contact

For privacy-related questions, write to abhilashiresidencyspa@gmail.com.